My journey

Frontend to founding,
one era at a time.

I move fast across domains. Each role pulled me into a new part of the stack — voice AI, then healthcare AI — and each time I owned more of the product. Here's how I got here, and why I'm built for whatever's next.

Shivam Govind Rao
Gurugram, India · Open to work · Looking for my next role

I started as a frontend engineer and grew into the full stack — backend, cloud, AI pipelines, and RPA automation. At Diagna AI I owned FAXFlo end-to-end: 110+ React components, a 40-endpoint Node.js API, a distributed AWS document pipeline processing 1,000+ faxes daily, and the AI + voice automation that took the product live in a paying US clinic. I learn by building, prefer shipping over endless tutorials, and enjoy taking ownership beyond traditional frontend boundaries.

The path
01
Frontend Developer
Where it started — components, state, UI craft.
02
Product Engineer
Owning features end-to-end, thinking in user outcomes.
03
Full Stack Engineer
Node, Postgres, queues, cloud — building the whole pipe.
04
AI Engineer
Bedrock, Claude, document intelligence, voice automation.
05
Full-Stack AI Engineer
0→production ownership — frontend, backend, cloud, AI, voice, RPA.
The chapters
The healthcare eraJan 2025 — April 2026
Software Development Engineer · Full-Stack · Diagna AI — FAXFlo

Took FAXFlo from a company pivot to its first paying US clinic in production. Owned the entire stack — React frontend, Node.js backend, AWS cloud pipeline, multi-model AI, Voice-AI scheduling, RPA automation, and analytics.

  • Full-stack owner: shipped the React 19 frontend solo (110+ components, lazy-loaded routes, per-clinic feature flags, ~60% bundle reduction) AND the production backend (Node.js · Express · PostgreSQL, 40+ REST endpoints, JWT/RBAC auth, Redis-backed BullMQ queues, Swagger docs).
  • Architected a distributed AWS pipeline (S3 · SQS · Textract · SNS · Bedrock) processing 1,000+ medical documents daily at 99%+ uptime, with DLQ handling and Slack alerting.
  • Integrated Claude (Sonnet), GPT-4o, and AWS Bedrock for document classification at ~95% accuracy across 40+ categories — extracting structured patient data with custom prompts and retry logic.
  • Built an AI SMS orchestrator (Twilio · Telnyx · Vonage) for opt-in/opt-out flows, appointment reminders, and follow-up — and a Voice-AI scheduling module (VAPI + ElevenLabs) cutting manual outreach ~70%.
  • Engineered an RPA automation suite (Robocorp · Python · FastAPI · Redis RQ) for MDLand EHR — OTP/2FA login, patient search, document upload, and schedule sync via iframe-heavy UI, with a React Chrome Extension for on-page orchestration.
  • Built the HIPAA-compliant PostHog analytics dashboard (EMR sync counts, bar charts, appointment analytics) and the investor + clinic demo that closed the first paying US clinic.
  • Wrote a custom Zustand + Immer document-editing engine with field-level diffing and patch-only updates; PDF.js rendering at 300 DPI with multi-page batch processing and ~80% image compression.
React 19TypeScriptZustandNode.jsExpressPostgreSQLRedisBullMQAWS BedrockClaudeGPT-4oTextractVAPIElevenLabsRobocorpPythonFastAPIPDF.jsPostHog
The voice-AI eraDec 2023 — Jan 2025
Frontend Developer · Oriserve — VoiceGenie.ai

The only frontend engineer on VoiceGenie, a generative-AI voice sales platform. Built the dashboard and marketing site that closed the first enterprise customers.

  • Grew VoiceGenie from 0 to $10K MRR in 11 months as the sole frontend engineer.
  • Built a live variable composer for AI voice scripts — drop @name / @appointment tokens that resolve per-contact at call time.
  • Integrated HubSpot, ElevenLabs, GoHighLevel, and Cal.com into one workflow.
  • Cut page load times 30–50% with code splitting, lazy loading, and targeted caching.
ReactNext.jsTypeScriptMaterial UIReduxTailwind
What's next

Frontend, full-stack, AI — open to everything.

I've shipped in the voice-AI era and the healthcare-AI era. I learn by building, take ownership beyond traditional boundaries, and I'm looking for the next hard problem to own end-to-end.

Beyond the keyboard
🎬
Video editing
Motion design and creative tooling.
✍️
Writing
Documenting what I build.
🧩
Side projects
Always building something.
🎧
Music
Fuel for long build sessions.